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Field Engineer - Manchester

£220.00 per day inside IR35
 

Job Description

Desktop Field Engineer

£220.00 per day inside IR35 - 6 months initially - Central Manchester (3 days per week)/South Manchester (2 days per week)

Key Responsibilities:

  • Provide support for software, hardware, and networking support for desktops, laptops, and Servers
  • Provide maintenance and support on Legacy products
  • May provide support for Enterprise Products
  • Perform disk replacement on enterprise storage products
  • Install and maintain PCs and associated software, networks, Servers, and peripherals
  • Support network products from operational and maintenance perspectives
  • Perform installs, moves, adds, and changes as required
  • Tests and certifies PCs, networks, Servers and client-approved applications
  • Provide follow-up on problems or escalation
  • Maintain a high degree of professionalism in actions, demeanor, and dress
  • Ensures customer satisfaction throughout the service delivery transaction
  • Ensures client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Key Qualifications:

  • Specific Manufacturer certification as required. I, ie EMC, Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS
  • Troubleshooting software and hardware problems
  • Knowledgeable in Servers, Microsoft/Linux/Unix applications, network protocol, internetworking, and configuration, and possess advanced PC support capability.
  • Ability to test and certify PC, networks, Servers, and client/Unisys approved software applications and associated peripherals
  • Knowledge of client-specific internal procedures and service delivery requirements
  • Excellent analytical and client communication skills
  • Client and/or governmental clearance may be required
  • Microsoft Server Certified Professional Certification or suitable experience in server handling/break fix
  • Police or criminal background verification may be required

Please attach your CV for immediate consideration.

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