£220.00 per day inside IR35 - 6 months initially - Central Manchester (3 days per week)/South Manchester (2 days per week)
Key Responsibilities:
Provide support for software, hardware, and networking support for desktops, laptops, and Servers
Provide maintenance and support on Legacy products
May provide support for Enterprise Products
Perform disk replacement on enterprise storage products
Install and maintain PCs and associated software, networks, Servers, and peripherals
Support network products from operational and maintenance perspectives
Perform installs, moves, adds, and changes as required
Tests and certifies PCs, networks, Servers and client-approved applications
Provide follow-up on problems or escalation
Maintain a high degree of professionalism in actions, demeanor, and dress
Ensures customer satisfaction throughout the service delivery transaction
Ensures client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Key Qualifications:
Specific Manufacturer certification as required. I, ie EMC, Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS
Troubleshooting software and hardware problems
Knowledgeable in Servers, Microsoft/Linux/Unix applications, network protocol, internetworking, and configuration, and possess advanced PC support capability.
Ability to test and certify PC, networks, Servers, and client/Unisys approved software applications and associated peripherals
Knowledge of client-specific internal procedures and service delivery requirements
Excellent analytical and client communication skills
Client and/or governmental clearance may be required
Microsoft Server Certified Professional Certification or suitable experience in server handling/break fix
Police or criminal background verification may be required
Please attach your CV for immediate consideration.
Our Site uses cookies, including cookies from our partners, to ensure the proper functioning and performance of the Site, improve your user experience and analyze traffic on our Site. Consult the Cookies policy.
You can make your choice below and modify them at any time by going to the "COOKIES MANAGEMENT" section at the bottom of the page of the Site. Your choices are kept for a period of 6 months.
You will find below the list of cookies present on our Site. You can accept or refuse the use of cookies by purpose (which implies the acceptance or rejection of all cookies concerned by this purpose). Consult the Cookies policy.
You can also use your social account to sign in. First you need to:
Accept Terms & Conditions and Privacy Policy.