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Field Engineer - Manchester

£220.00 per day inside IR35
United Kingdom
Contract
 

Job Description

Desktop Field Engineer

£220.00 per day inside IR35 - 6 months initially - Central Manchester (3 days per week)/South Manchester (2 days per week)

Key Responsibilities:

  • Provide support for software, hardware, and networking support for desktops, laptops, and Servers
  • Provide maintenance and support on Legacy products
  • May provide support for Enterprise Products
  • Perform disk replacement on enterprise storage products
  • Install and maintain PCs and associated software, networks, Servers, and peripherals
  • Support network products from operational and maintenance perspectives
  • Perform installs, moves, adds, and changes as required
  • Tests and certifies PCs, networks, Servers and client-approved applications
  • Provide follow-up on problems or escalation
  • Maintain a high degree of professionalism in actions, demeanor, and dress
  • Ensures customer satisfaction throughout the service delivery transaction
  • Ensures client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Key Qualifications:

  • Specific Manufacturer certification as required. I, ie EMC, Dell, Cisco, Microsoft, Apple, Unisys. COMPTIA, and NETWORKPLUS
  • Troubleshooting software and hardware problems
  • Knowledgeable in Servers, Microsoft/Linux/Unix applications, network protocol, internetworking, and configuration, and possess advanced PC support capability.
  • Ability to test and certify PC, networks, Servers, and client/Unisys approved software applications and associated peripherals
  • Knowledge of client-specific internal procedures and service delivery requirements
  • Excellent analytical and client communication skills
  • Client and/or governmental clearance may be required
  • Microsoft Server Certified Professional Certification or suitable experience in server handling/break fix
  • Police or criminal background verification may be required

Please attach your CV for immediate consideration.

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    AV Installation Engineer

    An award winning digital media agency is looking for an AV Installation engineer to deliver digital/AV installations in a field-based role. This role will provide exceptional service to an impressive portfolio of clients, delivering projects, solutions and support to a variety of AV equipment and systems.
    The ideal candidate will have a minimum of 2+ years’ experience in Audio Visual equipment/Smart Home/Electrical Installation, have excellent communication skills and a keen interest in digital technology.
    In return, you will receive a competitive salary (+ bonus scheme and overtime opportunities), excellent holiday entitlement + a full list of company benefits and a works van. This is an excellent opportunity for someone early in their career in IT/AV to develop their skills further.

    Responsibilities:
    • Installation of AV equipment
    • Installation of pole mounting systems and associated bracketry
    • Diagnose and resolve any issue with AV and IT equipment
    • Maintenance and service of AV equipment
    • Have great communication skills with your colleagues and our clients
    • To produce accurate work to a high professional standard paying attention to detail
    • Completion and submission of required paperwork
    • Adhere to relevant Health & Safety and codes of conduct in the workplace
    • Responsible for company vehicles, tools, and stock


    Essential Criteria:
    • Minimum 2+ years’ service and installation experience (ideally within AV, but experience with Smart Home/ general Electrical Installation, kiosks, cash machines etc. will be considered)
    • Full UK driving license
    • Ability to pass a DBS check
    • A good level of English – spoken and written
    • Good timekeeping, reliability, and a professional manner
    • The ability to be flexible within a working week as shifts can change between days and nights
    • Ability to manage your own workload
    • Great communication skills

    £40 DOE +bonus and overtime opportunities

    For further information, a confidential discussion, or to apply for this role, please respond to this advert with a copy of your CV. 
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