Customer Value Mangaer

Job description

Customer Value Manager

Negotiable day rate (inside IR35)

Fully remote working

12 month contract

Job Description:

Our global client is seeking a fully remote Customer Value Manager. This role operates within IR35 guidelines and offers a negotiable day rate. As a Customer Value Manager, you will work collaboratively with cross-functional teams to deliver value. You will support the delivery of commercial, operational, and customer outcomes.

Responsibilities:

• Monitor product life cycles and competitiveness.
• Adapt products to meet customer needs.
• Provide insights on commercial trends.
• Contribute to business cases.
• Plan and replan project releases.
• Review and reprioritize project work.
• Implement innovation processes for ongoing improvements.
• Track budgets and report variances.
• Prioritize workflow and improve personal performance
• Identify non-compliance instances and escalate issues.

Behaviors:

• Focus on continuous improvement.
• Holds self and others accountable.
• Prioritize work aligned with goals.
• Build strong customer relationships.
• Apply financial indicators.
• Apply knowledge of the business.

Skills:

• Apply business understanding to develop solutions.
• Estimate and manage project budgets.
• Develop a comprehensive understanding of market conditions.
• Efficiently plan and organize activities.
• Maximize the impact and value of products/services.
• Achieve full compliance with rules and regulations.

‘idpp is committed to encouraging equality, diversity, and inclusion. We will consider qualified applications for this position, regardless of age, race, religion, gender identity, sexual orientation, disability, or other characteristics.’