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Our public sector client is looking for an experienced Application Support Specialist to join their team on a permanent basis. This role will be responsible for both BAU (system stability, maintenance and enhancements) for a portfolio of Applications, as well as carrying out project work as a technical specialist. The ideal candidate will have a broad range of experience in a similar role, will have extensive experience with key applications (Capita One/ Mosaic / SQL Server), and have experience dealing with a wide range of users and stakeholders. This role is 99% remote, with 1x monthly/bi-monthly visits to site in Essex. Will suit a self-starter, who is used to working in a fast paced environment.
Responsibilities:
Responsible for system stability, maintenance and enhancements across key applications (Capita One/Capita Database, SQL Server)
Project Support duties, acting as a lead technical specialist
Act as an escalation point for all queries and take the lead on implementations of new functionality
Continuously evaluate and recommend system enhancements to existing processes
Key skills and Experience
3-5 years experience with Capita One Software (or Mosaic)
SQL Server Experience (or Oracle)
Experience working in an Azure environment
Experience working within a local authority/education environment is highly desirable
Salary range: £41,496 - £47,573 Remote, with 1x monthly/b-monthly visits to site in Essex
For further information, a confidential discussion, or to apply for this role, please respond to this advert with a copy of your CV. Or contact James Watson on 020 8334 7538 or jameswatson@idpp.com
An award winning digital media agency is looking for an AV Installation engineer to deliver digital/AV installations in a field-based role. This role will provide exceptional service to an impressive portfolio of clients, delivering projects, solutions and support to a variety of AV equipment and systems. The ideal candidate will have a minimum of 2+ years’ experience in Audio Visual equipment/Smart Home/Electrical Installation, have excellent communication skills and a keen interest in digital technology. In return, you will receive a competitive salary (+ bonus scheme and overtime opportunities), excellent holiday entitlement + a full list of company benefits and a works van. This is an excellent opportunity for someone early in their career in IT/AV to develop their skills further.
Responsibilities:
Installation of AV equipment
Installation of pole mounting systems and associated bracketry
Diagnose and resolve any issue with AV and IT equipment
Maintenance and service of AV equipment
Have great communication skills with your colleagues and our clients
To produce accurate work to a high professional standard paying attention to detail
Completion and submission of required paperwork
Adhere to relevant Health & Safety and codes of conduct in the workplace
Responsible for company vehicles, tools, and stock
Essential Criteria:
Minimum 2+ years’ service and installation experience (ideally within AV, but experience with Smart Home/ general Electrical Installation, kiosks, cash machines etc. will be considered)
Full UK driving license
Ability to pass a DBS check
A good level of English – spoken and written
Good timekeeping, reliability, and a professional manner
The ability to be flexible within a working week as shifts can change between days and nights
Ability to manage your own workload
Great communication skills
£40 DOE +bonus and overtime opportunities
For further information, a confidential discussion, or to apply for this role, please respond to this advert with a copy of your CV.
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