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System Engineer

£40,000 per annum + benefits
Ref: 3896
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Job description

Desktop Support Engineer – 1st and 2nd line Support

Location: London

Salary: £37-40k per annum

Permanent

A leading IT Services and Consultancy business are looking for a 1st/2nd line Engineer to join their team on a permanent basis in London.

You will be providing BAU IT support at customer sites in relation to Desktop and Laptop support, as well as moving IT desktop equipment.

The client is looking to set out a clear career path for the successful candidate, and want someone who is willing to learn and take on more responsibility.

Responsibilities:

  • Operate within SLAs defined by the customer
  • Troubleshoot problems via telephone, remote access, and even deskside support
  • Maintain and develop existing technical skills
  • Work on ad hoc projects as well as group tasks

Skills/Experience:

  • IT Support background in end user computing
  • 4/5 years experience with 2nd line support
  • Must have SCCM and Intune
  • Mac Deployment experience
  • Windows 7-10, Windows Server 2008-2016
  • 1st and 2nd line support experience
  • Office 365, AD, Passwords, hardware, network printer support, SCCM, ServiceNow
  • Excellent communication skills

Please apply with your CV for immediate consideration by sending your CV to samgareh@idpp.com

Apply now
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