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2nd Line Desktop Support Engineer

£220.00 per day inside IR35

Job description

2nd Line Desktop Support Engineer
3 months - £200.00 - £220.00 per day inside IR35 - Leeds

 

Our client is seeking an experienced Desktop Support Engineer to join their end client's team on site in Leeds.

 

This is a contract opportunity for an initial 3-month period with the possibility of extension.

 

The Role:

Business As Usual

  • Deskside support, resolution of Service Desk tickets
  • Work on technical assigned calls through to resolution, keeping the ticket and the customer up to date.
  • Provide support to resolve complex faults with specific technologies and multi-technology solutions, including internally built technologies
  • Troubleshoot complex hardware and software issues

Backlog Technical

  • Resolution of backlog of Service Desk tickets
  • Work on technical assigned calls through to resolution, keeping the ticket and the customer up to date.
  • Provide support to resolve complex faults with specific technologies and multi-technology solutions, including internally built technologies
  • Troubleshoot complex hardware and software issues

Standard Build

  • Provision of devices using System Centre Configuration Manager (SCCM)
  • Setup and configure laptops, desktops, tablets (Windows, Mac, Linux)

We are looking for an individual with proven ability to work flexibly and efficiently whilst having a proven background in various IT systems, hardware, deployments, rollouts and configuration along with a drive and passion to succeed.

 

Please send your CV to jamesinglebyjones@idpp.com

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